HMD plumbing & heating services i cannot praise enough,Harry our engineer turned up on time an started straight away he explained exactly what he was going to do as was previously arranged as to no confusion occuring,Harry was polite an curtious an very proffessional an complicit in his work which i have to say is first class,he stopped work when asked answering our concerns throughout the day regarding problems we thought we might of had that never emerged,he was thorough an patient with us when it came to explaining the finer details of how our new system worked an in showing us how to use it correctly and efficiently,overall HMD were excellent in every way,i would recomend them without a momements hesitation,thanks again Harry top man.
Ravi Chagger
Used Glen for a new boiler and shower. Got the best advice and solution. Absolutely super, clean job and hassle free.
amanda hagland
Harry serviced my boiler, again this year, can’t speak more highly of him, nothing is ever too muchThanks again Harry for a excellent job 👍
Stephen Orford
Just had HMD plumbing services in carried out repairs to boiler and fitted 2 x radiatorsWork carried out by efficient tradesman clean and tidy and very knowledgeable would recommend
Neal Garner
Responded to our call very promptly, explained work to be done & cost, quality of work was first class & conducted in a polite & professional manner, everything cleaned up on completionWe would recommend Harry without hesitation to anyone for the service he provides
Nicole Pool
Harry fitted a new cartridge to our en-suite shower and fixed a dripping hot tap in the utility. He came out soon after I got in touch, ordered the parts quickly, and had everything sorted within a few days. Really friendly and easy to deal with, with great communication. I contacted him after a recommendation from my parents and would happily recommend him too.
Christian
Harry was great! Adjusted his diary to help me out. Put the customer first, which is rare these days. Very much appreciated and highly recommended.
Andre De Can
Excellent service and speedy fix. My elderly mother in laws heating packed up just after Christmas. Harry came within the hour and got her up and running again. Thanks for the excellent service!
Sarah Webster
I have just had a New Boiler in my house fitted by Harry. I’m so happy with how easy and efficient it all went. Would highly recommend Harry as a good hard worker and a very fair priced service.
Daniel Brown
Awesome service, called Harry out multiple times always on hand to help whenever needed and will not leave until he can help in some way. Wouldn’t go anywhere else !
Joe Orford
Started using HMD (Harry) around 6 years ago when we had him round to fit a new towel rail and service our boiler. Since then have used him several times and wouldn’t go to anyone else, always managed to respond to our enquiries promptly and continuously provides a brilliant service.Have recommended his services to friends and family and will continue to do so!
Munch Turner
Had Harry round a couple of times to fit a new kitchen tap, and help with bits and pieces on the boiler. He’s always on time and does exactly what he says he’s going to do. Will now always use him 🌟
Frequently Asked Questions
General Questions
What areas do you cover?
We are based in Canvey Island and cover the surrounding south Essex towns, including Benfleet, Rayleigh, Hockley, Wickford, Leigh-on-Sea, Rochford and Basildon. If you are not sure whether you are in our area, give Harry a call on 07958 071974 and he will let you know.
How long have you been trading?
H.M.D Plumbing & Heating was started by Harry Duggan in 2021, after nine years working as an employed engineer. Harry runs the business himself and carries out every job personally, so you always deal directly with the person doing the work.
Are you Gas Safe registered?
Yes. Harry is Gas Safe registered, which is a legal requirement for anyone carrying out gas work in the UK. He can show his Gas Safe ID card at any time, and keeps the registration current so all boiler and gas work meets the required safety standards.
What are your working hours?
Our standard hours are Monday to Saturday, 08:00 to 18:00. We are closed on Sundays. For genuine heating emergencies, call Harry on 07958 071974 and he will do his best to help as quickly as possible.
Do you offer free quotes?
Yes. We provide free, no-obligation quotes for boiler installations and most plumbing and heating work. Call Harry on 07958 071974 or send an enquiry through the website and he will come back to you with a clear, fair price.
What payment methods do you accept?
We accept bank transfer, all major debit and credit cards, and cash. Payment is usually taken once the work is complete. For larger installations we are happy to talk through the arrangements with you beforehand.
How much does a new boiler cost?
A supplied and fitted boiler installation typically costs between £2,000 and £5,000. The exact price depends on the boiler you choose, the size and layout of your system, and any extra work needed. We survey your home first and give you a clear, fixed quote before anything starts.
How long does a boiler installation take?
A straightforward boiler swap usually takes one to two days. Larger system upgrades or more involved jobs can take a little longer. We give you a clear timescale as part of your quote so you know exactly what to expect.
What boiler brands do you install?
We install all the major brands, including Vaillant, Worcester Bosch, Glow-worm, Ideal, Potterton and Baxi. We will talk you through the best option for your home, your hot water needs and your budget, rather than pushing one particular make.
Do you remove the old boiler?
Yes. Removing and disposing of your old boiler is included as part of the installation. We disconnect the old unit, take it away and dispose of it responsibly, so you do not need to arrange anything separately.
How long is the warranty
The warranties range between 5 and 10 years depending on the brand and model of boiler you choose. We register the manufacturer warranty on your behalf and explain the exact terms before you commit, so you know what is covered.
Can you help me choose the right boiler?
Yes. We survey your existing system and talk through your options based on the size of your home, how much hot water you use and your budget. You will get honest advice on the right type and size of boiler, with no pressure to spend more than you need to.
What's included in a service
A full service includes replacing the burner seals and gaskets, flushing through the burners, cleaning out the traps and recharging the expansion vessels, along with the safety checks needed to be sure your boiler is running safely and efficiently. We let you know if anything else needs attention before doing any further work.
How much is a boiler service?
An annual boiler service costs between £90 and £200 depending on the make and model of your boiler. We confirm the exact price when you book, with no hidden extras.
How often should I service my boiler?
We recommend having your boiler serviced once a year. A yearly service keeps it running safely and efficiently, helps catch small problems before they become big ones, and is usually needed to keep your manufacturer warranty valid. Autumn is a popular time to book, ready for winter.
My boiler has broken down, can you help?
Yes. As well as servicing, we carry out boiler repairs and emergency breakdown work. Call Harry on 07958 071974, and he will find the fault, explain what is needed and give you honest advice on whether a repair or a replacement makes the most sense.
Can you service all boiler brands?
Yes. We service and repair all the major boiler brands, including Vaillant, Worcester Bosch, Glow-worm, Ideal, Potterton and Baxi. We carry common parts to put many faults right on the first visit, and can source manufacturer-specific parts quickly when needed.
Do you provide a gas safety check?
Yes. Every service includes the gas safety checks needed to be sure your boiler is operating safely. If you are a landlord and need a Gas Safety Certificate for a rental property, let us know when you book and we can arrange that too.
